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Al Batha Garments Laundry – Best Laundry & Dry Cleaning Service Company in Al Ain, Abu Dhabi, United Arab Emirates!

INTRODUCTION

Welcome to https://albathagarments.com/ also officially known as “Al Batha Garments Laundry” is a laundry service provider in Al Ain, Abu Dhabi, United Arab Emirates”. The laundry services offered include collecting dirty clothes for washing, ironing, dry cleaning, and pressing. The following terms and conditions govern your access to and use of www.albathagarments.com, its related sub-domains, sites, mobile app, services, and tools (the “Site”). By using the Site, you indicate that you have read, understood, and agree to comply with these terms and conditions (the “User Agreement”). As a result of your use of the Site, you are deemed to have accepted these terms and conditions as a result of this User Agreement. This User Agreement applies to all users of the Site. If you do not agree to be legally obligated by it, Please do not access and use the site. The site is owned and operated by Al Batha Garments Laundry for washing, drying, and ironing your dirty clothes at a time convenient for you in Al Ain UAE, A Company Incorporated under the Company Act ( Licence Number (CN-1117290) And Economic registration number 10993955).

Any changes to these Terms and Conditions, or additions or deletions hereto, may be made at any time without prior notice to you. If changes are made to the Site, they will become effective immediately after they are posted. The Terms and Conditions may change at any time, so please check them regularly. After the Terms and Conditions of Use are updated, you agree to accept those changes by continuing to use the site.

REFUND & RETURN POLICY

Whenever you no longer wish to receive our service, simply let us know and we will cancel it for you without additional charge. Our goal is to make you as happy with our service as possible but once your clothes have been washed by us, we cannot offer a refund. In case you aren’t satisfied with our services, we will refund your money according to our payment processor partner refund policy.

When you choose to use our “Free Pick-Up and Delivery” service, you can track the number of your clothes and estimate their price before placing your order. We will go through your laundry once it reaches our store to make sure nothing was missed. The price of these items varies by the item, not by the pound, which includes comforters, blankets, sleeping bags, and rugs. We have the right to modify the price of your order and to continue washing the items/clothes and charge your credit card accordingly. The launderer we entrust with your clothes does not offer refunds once the clothing has been laundered. We also charge a minimum fee once we pick up the clothes (see above for more information).

PAYMENT AND SCHEDULING

If you would like to schedule an appointment, please email help@albathagarments.com. Residential appointments require at least 2 hours’ notice, nonresidential commercial appointments need at least 3 hours’ notice, and commercial rentals need at least 20-24 hours’ notice.

When you use our “drop off” service, we will count your clothes prior to the drop off to let you know what the cost will be. Upon agreeing to use our services, we expect payment in advance before washing your clothes.

Our laundry weighing process rounds to the nearest pound to ensure that you meet the minimum weight requirement (see below). There are no revisions to our count. The surcharge will be notified to you as soon as possible if the weight does not meet the minimum. Our customers rarely refuse to pay, but just in case, we reserve the right to hold your laundry hostage until we receive payment.